Grievance Redressal
Grievance Redressal Mechanism
At SOPANA (Bikash Sopana), we are committed to maintaining responsible journalism, editorial transparency, accuracy of information, and ethical media practices. We value feedback, complaints, corrections, and concerns from our readers, stakeholders, contributors, and the general public.
If any person has concerns regarding published content, factual inaccuracies, copyright matters, editorial issues, advertisements, privacy concerns, objectionable content, or any other website-related grievance, they may contact us through the grievance redressal mechanism outlined below.
Types of Grievances
You may contact us regarding:
- Incorrect or misleading news/content
- Request for factual correction or clarification
- Objection to published material
- Copyright or intellectual property concerns
- Privacy-related issues
- Advertisement-related complaints
- Content removal requests (subject to review)
- Technical or website-related issues
- Any other legitimate concern regarding SOPANA
Grievance Officer / Contact Person
Name: Simanchal Pattnaik
Designation: Editor & Grievance Contact Person
SOPANA (Bikash Sopana)
Plot No-1205, Nuagaon
SUM Hospital Road
PO: Mahalaxmi Vihar
Bhubaneswar – 751029
Khordha, Odisha, India
Mobile: +91 7008264805
Email: swayamsima5@gmail.com
Website: sopana.in
How to Submit a Complaint
To help us resolve grievances effectively, kindly include the following details in your communication:
- Full Name of Complainant
- Contact Information (Phone/Email)
- Nature of Complaint
- Relevant Article URL or Page Link (if applicable)
- Detailed Description of Concern
- Supporting Documents or Evidence (if any)
Incomplete or anonymous complaints may require additional verification before processing.
Resolution Timeline
SOPANA will make reasonable efforts to review and respond to genuine grievances within a reasonable timeframe, subject to the complexity and nature of the matter. Necessary editorial review, verification, or corrective action may be undertaken wherever applicable.
Editorial Independence
While grievances are carefully reviewed, editorial decisions shall remain independent and subject to journalistic ethics, legal compliance, and factual verification standards.
False or Misleading Complaints
SOPANA reserves the right to reject complaints found to be false, misleading, abusive, defamatory, malicious, or legally untenable.
All genuine concerns will be addressed fairly and responsibly in accordance with applicable laws and editorial principles.